Click & Clear
Clearing the capitals clutter
Adding value through intelligent design
In a competitive market place we were looking at ways to shake it up and get noticed. We identified the need for a complete digital solution that eliminated the need for unnecessary hassle. Close To Water stepped up to the mark and got our idea from the board room to market in 12 weeks.
A mobile first approach proved extremely successful with evidence showing that 74% of traffic had originated from mobile devices and 83% of sales had been booked and purchased online. The site has been designed to answer all customer enquiries and gives them the confidence to book and purchase all in one visit.
Full management solution
We analysed the workflow of the offline orders and replicated the process in a custom built CRM. This included automation and improvements to the order management process eliminating human error and making the client experience a breeze. The technologies used include PHP, MYSQL, JS and Amazon Web services. Since its launch the system has reduced lead times on jobs and increased reduced operating costs significantly.
We set out to disrupt an ever increasingly competitive and growing market. Our final solution offers the customer a hassle free booking and payment journey whilst giving operations the confidence and best chance to deliver and exceed customer expectations. After gaining traction and market share the £120,000 investment was secured to expand operations and marketing activity.